The Renewable Energy Consumer Code (RECC) is sponsored by the Renewable Energy Association and administered by its subsidiary Renewable Energy Assurance Ltd. The Code sets out the high standards of consumer protection in marketing, pre-contractual information, quotations, deposits, contracts, guarantees and after-sales service for domestic consumers.
The Code applies to Code Members who are selling small-scale heat and power generators, whether from renewable or other low carbon sources and any product connected or linked to the Energy Generator.
The Code has been designed to help Code Members offer high standards of consumer protection so that Consumers can have the confidence to generate heat and power in their own homes. This will increase Consumers’ confidence and Code Members' chances of winning future business. In turn this will promote the sector.